Help Centre
Frequently Asked
Frequently Asked
Questions
Everything you need to know about orders, delivery, returns, and products.
Yes. Every product on QuantumLace is 100% genuine and sourced from verified suppliers. We perform quality checks on every item before it ships.
Standard delivery is 3–5 business days. Express delivery is 1–2 business days. International orders typically take 7–14 days.
Yes, we deliver nationwide across Nigeria. We also ship internationally to selected countries.
We accept all major debit/credit cards, bank transfers, and other payment options available at checkout. All payments are secured with SSL encryption.
Yes. We accept returns within 14 days of delivery for unworn items in original packaging. Contact us at Quantumlace8@gmail.com to initiate a return.
Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery in real time.
Contact us immediately at Quantumlace8@gmail.com with your order number and photos. We'll resolve it with a replacement or full refund.
Each product page includes sizing information. If you're unsure, feel free to contact us and we'll help you find the right fit.
Some products are restocked and some are one-time drops. Subscribe to our newsletter to get notified when items are back in stock.
Subscribe to our newsletter at the bottom of the page, or follow us on social media to stay updated on all new drops and arrivals.
Still have questions?
Our team is happy to help. Reach out and we'll respond within 24 hours.
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